Shipping Information

For your convenience, MuguBaby offers the following UPS services:UPS GroundUPS 2nd Day AirUPS 2nd Day Air A.M.UPS 3 Day Select SMUPS Next Day AirUPS Next Day Air SaverUPS Next Day Air Early A.M.Please note that our shipping and delivery are Monday-Friday, excluding weekends and holidays. We do not offer Saturday Delivery service.Next Day and 2nd Day Air orders must be placed by noon (12pm) Pacific Standard Time to be shipped the same business day. Expedited orders after noon on Friday will not be shipped until Monday. Ground orders may take 1 to 2 business days to be processed and shipped. Ground orders will arrive within 7 business days.                                      FREE SHIPPING:We offer free shipping via USPS. Please note that processing may take additional days and your item will be shipping once the processing is completed. You may then receive your order within 7 business days. You are charged only when your item is shipped.

How much does shipping cost?

For shipments within the U.S., MuguBaby offers service via United Parcel Service (UPS). Shipping charges are determined by the weight of the item(s) in your order and the shipping method you choose during the checkout process. You will see a list of methods (typically - Ground, 3 Day Select, 2 DAY Select or Next Day Air) and the corresponding fee for each method. For information about shipping orders to countries other that the US, and for orders to APOs, Hawaii, Alaska, US Territories, see below.There is no charge for “Free Shipping” option. You have to select this option during checkout.

Do you ship to addresses outside of the U.S.?

At this time, MuguBaby does not ship outside the U.S. It is certainly something we are considering in the future, so please contact us at mugucare@mugubabyclothes.com if you are interested in international shipping.

How long will it take to get my order?

We here at MuguBaby want you to receive your package as quickly as possible. We will work hard to process your shipment within 1-2 days of receiving the order. The following are the approximate number of business days it will take to deliver your order within the Continental U.S. Note that UPS does not count Saturday or Sunday, so do not count those days in your expected delivery time.UPS Ground: Typically arrives within 7 business days (3-5 business days in transit, plus 1-2 days order processing time). Note that UPS does not count Saturday or Sunday, so do not count those days in the delivery time.UPS 3-DAY Select: Arrives by the end of the 3rd Business Day after shipment. For example, an order placed before 1 PM EST on Monday for 3-DAY Service should arrive no later than Friday. (3 days in transit, plus 1-2 days order processing time). Most often, we are able to ship 3-DAY orders within 24 hours of receipt, so 4 days is a typical wait for a 3-Day shipment. No Saturday or Sunday delivery. 3-Day orders placed on Friday before 1 pm EST will arrive Wednesday.UPS 2nd DAY Air: Arrives by the end of the 2nd Business Day after shipment. For example, an order placed before 1 PM EST on Monday for 2-DAY Service should arrive no later than Thursday. (2 days in transit, plus 1-2 days order processing time). Most often, we are able to ship 2-DAY orders within 24 hours of receipt, so 3 days is a typical wait for a 2-Day shipment. No Saturday or Sunday delivery. 2-Day orders placed on Friday before 1 pm EST will arrive Tuesday. UPS Next Day Air: Arrives by the end of the Next Business Day after shipment. For example, an order placed before 1 PM EST on a Monday for NEXT DAY Service should arrive no later than Wednesday. (Includes 1-2-day processing time and 1 day in transit). Most often, we are able to ship NEXT DAY orders within 24 hours of receipt, so 1-2 days is a typical wait for a NEXT DAY shipment. No Saturday or Sunday delivery. Next Day orders placed on Friday before 1 pm EST will arrive Monday. Please contact us at mugucare@mugubabyclothes.com if your package is unreasonably late or if you simply have any questions or concerns. We will respond within 48 hours…we promise!  FREE SHIPPING:We offer free shipping via USPS. Please note that processing may take additional days and your item will be shipping once the processing is completed. You may then receive your order within 7 business days. You are charged only when your item is shipped.

Do you ship to P.O. Boxes?

UPS, our primary carrier, does not ship to P.O. boxes.

How do I track my order?

You will receive an email from MuguBaby notifying you of the status of your order as well as an estimated delivery date if shipped via UPS. Of course if your package is taking a considerably long time to arrive, please contact us at mugucare@mugubabyclothes.com. We will respond within 48 hours…we promise!